TifunBox

Ghar ka pyaar, har bite mein

Help Center

How can we help you?

Find answers to common questions, get support, and learn more about Tifunbox

Frequently Asked Questions

Tifunbox connects you with talented home chefs in your neighborhood. Browse chef profiles, view their specialties, place orders, and enjoy authentic homemade meals delivered to your doorstep.

To become a chef, visit our registration page, fill out your details, upload your food photos, and complete our verification process. Once approved, you can start accepting orders and earning money from your kitchen.

Yes! All our chefs undergo a thorough verification process including health certificates, kitchen inspections, and background checks. We also have food safety guidelines that all chefs must follow.

Browse available chefs in your area, select the dishes you want, add them to your cart, choose your delivery time, and complete the payment. You'll receive updates about your order status via SMS and email.

You can modify or cancel your order up to 2 hours before the scheduled delivery time. After that, changes may not be possible as the chef might have already started preparing your food.

Customer satisfaction is our priority. If you're not happy with your order, please contact our support team within 2 hours of delivery. We'll work with you to resolve the issue, which may include a refund or credit for your next order.

We accept all major credit/debit cards, UPI payments, digital wallets (Paytm, PhonePe, Google Pay), and net banking. All payments are processed securely through encrypted channels.

Absolutely! We use industry-standard encryption and security measures to protect your payment information. We never store your complete card details on our servers.

Our delivery partners pick up your order from the chef and deliver it to your specified address. You can track your order in real-time and will receive notifications at each step of the delivery process.

Delivery charges vary based on distance and time. Typically, it ranges from ₹20-50. Free delivery is available on orders above ₹300 within a 5km radius.

Yes! You can schedule orders up to 3 days in advance. This is especially useful for special occasions or when you want to ensure your favorite chef is available.

Log into your account, go to 'Profile Settings', and update your personal information, delivery addresses, or payment methods. Don't forget to save your changes!

On the login page, click 'Forgot Password', enter your registered email address, and follow the instructions sent to your email to reset your password.

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